How to Conduct The Exit Interview (Resignation of a Collaborator) - Sample Forms / Questionnaires

The exit interview is an important process, as it allows detecting the causes that led a collaborator to leave the company. Analyzing the data provided by the collaborator can thus help enhancing the work climate or the company’s products and services. It may thus be seen as an opportunity to improve one’s positioning on the jobs market.

There are indeed cases, in which the company cannot compete nor change its policies. However, when the departure is linked to such elements as e.g. too low wages, an inadequate timetable or a spiteful supervisor, those may be dealt with so as to make the company more competitive on the work market.

Please note that it is too late to retain a collaborator who has made the decision to quit;the detection of the dissatisfaction should indeed take place much earlier.

• A structured interview is required in order to help detect the causes that led to the collaborator’s resignation, so that malfunctions may be dealt with and improvements made.

• A questionnaire for the analysis of resignation causes allows identifying the areas of satisfaction (which should not be modified) and of dissatisfaction (which should be worked on) in the company.

Those are very simple tools that can easily be adapted to meet every company’s needs and updated over the years. Moreover, a yearly summary may be set up in order to identify and remedy to the company’s weaknesses.

You can read the full article on HR4free, our dedicated Human Resources Blog.